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In-Store Shopping
Yes we are! We are open for in-store shopping Tuesdays-Saturdays from 11am-6pm. Our store is located at 7171 Torbram Road Unit #18 Mississauga, Ontario.
We do sell all types of birds in store. To check out what we currently have in stock, refer to our "stock list" section on our home page.
Yes! If you're not satisfied with your product, You may come into the store with proof of purchase (receipt) and exchange for a different product. Unfortunately, we do not offer refunds in-store. Any perishable products that have been opened, or products that have been used or damaged, are not eligible for exchanges.
Online Orders and Shipping
Depending on where your located, and if there's any delays with the couriers, once the order has been packed and processed, domestic shipping takes 1-6 business days, whereas international shipping takes 3-7 business days
Orders placed for an in-stock item are typically packed and processed the same day, based on whether or not it is a high traffic work day in shop. Any orders placed on Sunday, or Monday, would be respectfully packed and processed the Tuesday.
We proudly use Canada Post, Canpar, Purolator, FedEx, and UPS shipping services.
We only ship a large quantity of birds via air freight. For quantity sizing, shipping costs estimates, and any other livestock shipping inquiries, give us a call at +1 905-953-6500 or email us at info@avescanada.com.
Products
If you place an order on an item that is out of stock, we will contact you promptly via call or email, letting you know that the item is out of stock and offer you a full refund. If the product will be back in stock in a short time, we can hold your order until we receive the product, then send it to you promptly at your request.
Yes! We receive products domestically, but also internationally from areas like the U.S and Europe.
If you received a product you are not satisfied with, please contact us within 48 hours of receiving your order. If you contact us after this period, any returns or refunds are entirely at the discretion of Aves Canada's. Any perishable products that have been opened, or products that have been used or damaged, are not eligible for refunds or exchanges.
We do! Our current products on sale can be found on the "sale" section at the top of the home page.
Purchasing a Bird
We provide travel boxes for purchased birds to be placed in when traveling home, however you are more than welcomed to bring your own cage from home, or purchase a cage in shop. If you are traveling a long distance, we do recommend bringing/purchasing a cage with food and water equipped for long haul journeys.
You can keep updated with our current birds in stock through our current stock list section through our home page. Additionally, you can sign up for our newsletter found on our home page to receive our monthly bird stock lists.
All pre-purchased birds and products can be placed on a hold for 24 hours. If the customer fails to purchase during this time, we will remove the hold. If the bird or product is purchased, we will hold the bird or product until the customer comes to the shop for pick up.
It depends. Most of our birds are available for same-day takeaway, however, if your interested in our handfed birds that are still being hand fed, we must finish the hand feeding process and can only sell when our birds are successfully eating on their own.
Unfortunately, our birds do not include supplies, those purchases are done separately.
More Questions?
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